Module Mountain Privacy Policy

Effective Date: 12/14/2024

Module Mountain (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our website (modulemountain.com) or interacting with our services, you agree to the practices described in this policy.

We adhere to the privacy laws applicable in the United States, including but not limited to the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), and other state-specific privacy laws, as well as federal laws such as the Children’s Online Privacy Protection Act (COPPA) and Federal Trade Commission (FTC) guidelines.

1. Information We Collect

We collect personal information when you visit our website, interact with us, or use our services. The types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address, payment information.
  • Technical Data: IP address, browser type, operating system, device information, browsing behavior on our website.
  • Transactional Data: Information related to purchases made on our website, including products, payment details, and shipping information.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping, payments, and customer support.
  • Communicate with you about your orders, account status, and promotional offers (if you have opted-in).
  • Improve our website and services based on your interactions and feedback.
  • Comply with applicable laws, regulations, and legal obligations.

3. Legal Basis for Processing (For California, Virginia, and Other State Laws)

If you are a resident of California, Virginia, or another state with privacy regulations, we process your data in accordance with applicable state and federal privacy laws. The legal bases for processing your personal information may include:

  • Consent: We may process your personal data based on your consent, such as when you sign up for marketing communications or other services.
  • Contractual Necessity: We process your data to fulfill the contract we have with you (e.g., to process and ship your order).
  • Legal Obligation: We may process your data to comply with legal obligations (e.g., tax requirements).
  • Legitimate Interests: We may process your data based on legitimate interests, such as improving our services, website, or customer support.

4. Your Rights Under State Privacy Laws

Under the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), and other applicable state laws, you have the following rights:

  • Right to Access: You can request information about the personal data we hold about you, including the categories of data, purposes for processing, and recipients.
  • Right to Deletion: You can request that we delete your personal data, subject to certain exceptions.
  • Right to Correct: You can request that we correct any inaccurate or incomplete personal data.
  • Right to Opt-Out of Sale: You can request that we do not sell your personal data to third parties (if applicable).
  • Right to Opt-Out of Sharing: You can request that we do not share your personal data for targeted advertising purposes.
  • Right to Data Portability: You can request a copy of your personal data in a machine-readable format.
  • Right to Withdraw Consent: If we process your personal data based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at the details provided in the Contact Us section below.

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your personal information with third parties for the following purposes:

  • Service Providers: We may share your information with third-party companies that perform services on our behalf, such as payment processors, shipping companies, customer service platforms, and marketing service providers.
  • Legal Compliance: We may disclose your personal information to comply with legal obligations, such as responding to subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you if this happens.

6. Security of Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is completely secure, and we cannot guarantee the security of your data.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request the deletion of your personal data, we will retain your information only for as long as necessary to comply with legal obligations or resolve disputes.

8. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal data from a child, please contact us immediately, and we will take steps to delete the information.

9. California-Specific Privacy Rights (CCPA and CPRA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You can request information about the categories of personal data we collect about you, the purposes for which we use the data, and the third parties with whom we share it.
  • Right to Delete: You can request that we delete your personal data (subject to certain exceptions).
  • Right to Opt-Out: You can opt-out of the sale of your personal data to third parties. Please note, Module Mountain does not sell personal data, but we may share your data for certain purposes such as targeted advertising.
  • Non-Discrimination: We will not discriminate against you for exercising any of your CCPA or CPRA rights.

To exercise any of these rights, please submit your request through the methods described in the Contact Us section.

10. Virginia-Specific Privacy Rights (VCDPA)

If you are a resident of Virginia, under the Virginia Consumer Data Protection Act (VCDPA), you have the following rights:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Correction: You can request that we correct inaccuracies in your personal data.
  • Right to Deletion: You can request that we delete your personal data.
  • Right to Opt-Out: You can opt-out of the processing of your personal data for targeted advertising, sales, or profiling.

11. Data Transfers

We may transfer your personal data to countries outside your jurisdiction. For example, if you are located outside the U.S., your data may be transferred to the U.S. We will ensure that appropriate safeguards are in place to protect your data, including using Standard Contractual Clauses (SCCs) for international transfers.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your privacy rights, please contact us:

Module Mountain
Email: contact@modulemountain.com